Terms of Service

When using our website and services, you agree to:

• Use the services only for lawful purposes and in accordance with these Terms
• Provide accurate, current, and complete information when submitting forms or registering
• Maintain the confidentiality of any account credentials
• Respect intellectual property rights, including copyrights and trademarks
• Not interfere with or disrupt the services or servers
• Not attempt to gain unauthorized access to any part of the services

You agree NOT to:

• Violate any applicable laws or regulations
• Impersonate any person or entity or misrepresent your affiliation
• Transmit any harmful code, viruses, or malicious software
• Engage in any form of automated data collection or scraping
• Use the services for any commercial purpose without our express written permission
• Harass, abuse, or harm other users or staff members
• Post or transmit any defamatory, obscene, or offensive content

Account Creation

When you create an account or subscribe to our services, you agree to:

• Provide accurate and complete registration information
• Update your information promptly if it changes
• Be at least 18 years of age or have parental consent
• Maintain one account per person (no multiple accounts)

Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach

Account Suspension and Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms of Service
• Your account is being used for fraudulent or illegal activities
• You engage in behavior that harms other users or our reputation
• Payment obligations are not met

You may terminate your account at any time by contacting us. Upon termination, your access to services will cease, though certain obligations may continue.

Billing and Payments

• Subscription fees are charged on a recurring basis as specified at signup
• All fees are in USD unless otherwise stated
• You authorize us to charge your payment method on each billing cycle
• Failed payments may result in service suspension or termination
• Prices are subject to change with 30 days' notice

Cancellation and Refunds

• You may cancel your subscription at any time through your account settings or by contacting us
• Cancellations take effect at the end of the current billing period
• No refunds are provided for partial months or unused portions of subscriptions
• We reserve the right to refuse refunds for services already delivered
• Special circumstances may be considered on a case-by-case basis

Modifications to Services

We reserve the right to:

• Modify, suspend, or discontinue any aspect of our services
• Change subscription features, content, or pricing with reasonable notice
• Substitute tea selections based on availability while maintaining quality standards

We strive to provide reliable and consistent services, but we cannot guarantee:

• Uninterrupted or error-free operation of our website
• Availability of specific tea varieties due to seasonal or supply variations
• That all features will be available at all times
• Delivery timelines due to factors beyond our control (weather, shipping delays, customs)

We reserve the right to:

• Perform maintenance and updates with or without notice
• Modify or discontinue any service feature or offering
• Limit access based on geographic location
• Change policies and procedures as needed

Our Content

All content on this website, including but not limited to text, graphics, logos, images, educational materials, and software, is the property of Terroir Teas or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Reproduce, distribute, or publicly display our content without permission
• Create derivative works based on our content
• Use our content for commercial purposes without authorization
• Remove copyright or proprietary notices

User Content

If you submit content through our website (such as reviews, comments, or feedback), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display that content in connection with our services.